Assistance

Discover the ultimate flexibility with 4BBIOSEARCH ! Whether you have a subscription or not, you can easily submit a request. Download our REQUEST FORM from our web pages (links below) or directly here. Follow the instructions to submit your request. Simplify your lab purchases and enjoy the exclusive benefits of 4BBIOSEARCH today.

LINKS

4BBIOSEARCH – 4BBIOSEARCH

4B SERVICES – 4BBIOSEARCH

4BBIOSEARCH REQUEST FORM 2024

At 4BBIOSEARCH, we make things easy by setting up your account with the information provided in our “Customer Form.” Download the form from the “Create an Account” page, fill it out, and send it to us at requests@4bbiosearch.com 

We’ll quickly set up your interface, and you’ll receive your username and password by email, which you can personalize later. Don’t wait any longer! Follow the instructions to download the registration form below.

4BBIOSEARCH New customer form 2024.

Discover the ease and efficiency of our services today with 4BBIOSEARCH. We are here to assist you and thank you for your trust.

Thank you for being part of the 4BBIOSEARCH community. To enhance your experience and that of your team, we offer you the opportunity to add additional users to your current subscription. To do so, please contact us via email at requests@4bbiosearch.com or use the contact form available at the bottom of the subscription description pages on our website.

To process your request promptly, please provide us with the following information :

• Your company name
• The full name of the primary user
• Your current subscription type (Classic, Standard, Premium)
• The number of additional users you wish to add
• The desired date for adding the new users

Rates for adding additional users are listed at the bottom of each subscription description page. For Premium subscriptions, if you wish to add more than 5 users, we will provide you with a personalized offer.

We are here to assist you and appreciate your trust.

Discover 4B COMPARE, our exclusive price comparison service for laboratory products. With 4B COMPARE, you can explore a wide range of items and easily compare prices among all available suppliers to maximize your purchasing budget.

This tailored service is reserved for our subscribers and is available on demand, offering a customized solution to meet your specific needs. To access 4B COMPARE, please contact us by email at requests@4bbiosearch.com or through our contact form, specifying the purpose of your inquiry. Simplify your purchases and optimize your spending with 4B COMPARE, your ideal partner for efficient management of laboratory product procurement.

To use 4B CHAT, you need to be logged into your 4BBIOSEARCH account. Once logged in, navigate to the 4B CHAT page where you can securely communicate with other users of your subscription and fellow 4BBIOSEARCH members. You can choose to chat privately, make phone or video calls, and share files directly on our platform.

To add a contact to your list, please email us at contacts@4bbiosearch.com or use one of our contact forms on our website. Be sure to include the following details :

• Your information (name, company name, subscription type)
• The name, company name, phone number, and email address of the person you wish to add

We are here to assist you and appreciate your trust.

Discover how 4BBIOSEARCH simplifies your purchases of biological products and laboratory solutions with clear and transparent General Terms and Conditions of Sale. Available online, our terms ensure tailored service with competitive rates based on an accepted written quote, and flexible payment conditions. Your satisfaction is our priority at 4BBIOSEARCH. Use our site responsibly and explore all our services.

Consult our General Terms and Conditions of Sale in both English and French, downloadable below or directly accessible from the “Legal” page on our website via the main menu.

TERMS&CONDITIONS

CONDITIONS GENERALES DE VENTE

Our interactive logo, located at the bottom right of every page, allows you to easily access your client interface. Click on it to open the menu and log in instantly with your email address and password. Simplify future logins by saving your credentials for quick and effortless access.

Our subscribers benefit from 4B Chat for seamless communication with colleagues and peers, as well as the ability to make unlimited requests. Enjoy an intuitive, functional, and customizable client interface. Easily access your invoices and order documents (quotes, purchase orders), securely update your password, and receive notifications directly in your internal inbox. Experience a smooth and convenient service with 4BBIOSEARCH.

• INBOX: Your internal messaging system where you receive all notifications.
• PERSONAL DETAILS: In the “Personal Details” section, you have access to all the information concerning you.
• REGISTRATIONS: In the “Registrations” section, you can view all documents such as quotes, purchase orders, and monthly reports.
• PAYMENT HISTORY: The “Payment History” section allows you to view all your invoices.
• LOG OUT: Feel free to log out at any time by clicking on “Log Out” or from any other page on the site by selecting “Log Off” from the bottom right corner.